Customer Care

Information

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COPYRIGHT © 2017 DEBBIE DEBSTER ALL RIGHTS RESERVED

Repair

Eshop purchase

If the jewellery damages or breaks due to a production fault: 

Please email info@debbiedebster.com the following

1) your order number,

2) description,

3) clear photo(s) of the damage.

  • We reserve the right to deny unreasonable repairs, returns, and exchanges.

  • If we are able to repair or exchange your piece, we will issue you a confirmation email with a RE number and shipping instructions. 

  • Please do not send us back your damaged jewellery prior to our confirmation.

  • All repairs are subject to shipping charges. 

  • If the damage is of your own fault: please bring it to your local jeweller for repair. 

 

Feel free to contact us through info@debbiedebster.com for your repair inquiry.